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Travel Conditions

Travel Organizer

Stichting Ryce Travel
Zwanebloem 45
7909HM Hoogeveen, Netherlands
+31648729047
mail@rycetravel.com
Chamber of Commerce: 65947304


  1. Why these terms?

If you’ve booked with Ryce Travel, a travel agreement has been established. This travel agreement provides protection for you as a traveler, but also for us as the travel provider. We will meet the requirements set for us (aside from the fact that we already do our utmost to give you an awesome trip). At the same time, we expect you to fulfill the obligations you are bound to as a traveler.


  1. Who are you?

As a traveler (Ryciger), you are responsible for yourself. You book for each person individually. You can designate one person from your travel party as a contact person, but we consider everyone equally important. We will contact you or your contact person (fellow traveler) if we need something from you, and of course, you can always contact us. We’ll be there for you.

As the booker, you have a duty to provide information. You must provide all relevant details that are important for the proper execution of the trip. It sounds obvious, but please make sure you provide your details as they are listed in your passport. You are responsible for any change fees if you provide incorrect information. Preferences and medical essentials must also be communicated to Ryce Travel before the trip. This way, we can ensure the trip goes as smoothly as possible.


  1. The travel agreement and payment

Bookings are processed daily, and you can expect a booking confirmation within 48 hours of booking.

We communicate what the total travel cost includes on our website. After booking, you are required to pay 50% of the total travel cost within 3 days so that we can reserve the necessary components for you. The full payment must be made to Ryce Travel no later than 30 days before departure. Between 30 and 7 days before departure, you will receive your travel documents.

The number of travel days includes both the departure and return days.


  1. Cancellations

If you wish to (partially) cancel after your booking, cancellation fees will apply. This isn’t to make money off you but because we also incur cancellation costs. We do not believe in predetermined cancellation fees/percentages because they rarely match the actual cancellation costs and are almost always disadvantageous to the traveler. Therefore, we will investigate the actual cancellation costs and pass them on. The earlier the cancellation, the more the cancellation costs can be limited. It’s up to you whether you choose to take out cancellation insurance in advance. Below you can find the maximum cancellation fees for you (set by the ANVR):

  • In case of cancellation up to the 42nd calendar day (exclusive) before the day of
    departure: the down payment, but not more than 35% of the travel sum;
  • In case of cancellation up to the 42nd calendar day (inclusive) until the 28th calendar
    day (exclusive) before the day of departure: 35% of the travel sum;
  • In case of cancellation from the 28th calendar day (inclusive) until the 21st calendar
    day (exclusive) before the day of departure: 40% of the travel sum;
  • In case of cancellation from the 21st calendar day (inclusive) until the 14th calendar
    day (exclusive) before the day of departure: 50% of the travel sum;
  • In case of cancellation from the 14th calendar day (inclusive) until the 5th calendar
    day (exclusive) before the day of departure: 75% of the travel sum;
  • In case of cancellation from the 5th calendar day (inclusive) before the day of
    departure: 90% of the travel sum;
  • In case of cancellation on the day of departure or later: the full travel sum.

  1. Changes

If you inform us of any changes, we will work together to determine the best way to implement them.


  1. Minimum Participation

To make our trips successful, enjoyable, and affordable, we maintain a minimum of 5 participants. If there is insufficient participation, we reserve the right to cancel the trip. Of course, we will offer you an alternative option. If this option does not suit you, you may cancel at no cost. By the way, there is also a maximum number of participants because we want to keep our trips small-scale and unique. It is possible that the maximum number of participants is reached, in which case we will indicate this on our website.


  1. Obvious Errors

We assume that neither you nor we want to take advantage of each other’s mistakes, so obvious errors from Ryce Travel do not bind the travel agreement.


  1. Risks

Just like with “regular” vacations, there are risks associated with this trip. An adventurous trip means challenges and, of course, risks. With full-time guidance from our experienced local guides and a carefully planned program, we do everything we can to minimize the risks. Still, we recommend taking out good travel insurance, including coverage for winter sports and special activities. Check with your travel insurer whether you are adequately insured for the trip you are undertaking. Ryce Travel organizes the trip but is not liable for physical or mental injury or any other form of damage. It may be advisable to consult your doctor or local health services in advance for the most up-to-date medical safety risks.


  1. Activities

Ryce Travel stands for experiences, and experiences stand for Ryce. Part of that experience is participating in cool, unique activities. These activities are described on our website. It is possible that activities will be adjusted due to (weather) conditions, but we don’t expect this to happen. Due to the dynamic nature of our trips, it is possible that activities may differ from the description on our website, but this will rarely be to your disadvantage. Participation in activities is voluntary and always at your own risk.


  1. Complaints

We promise; we organize your trip with passion. The goal is to transfer this passion, which is why we do our utmost to make the trip we embark on together unforgettable. Is there something you’re unhappy with? Let us know as soon as possible, so we can do our best to resolve your disappointment. This also helps us improve our trips. Don’t hesitate to share your feedback, we really want to hear from you.


  1. ANVR Travel Conditions

By booking a trip with Ryce Travel, you agree to the terms set by the ANVR. You can find these here.


  1. Portrait Rights

During each trip, we take various photos and videos for our website and social media channels. There’s a good chance you’ll be photographed multiple times in beautiful settings. By booking the trip, you agree to the publication of this footage on www.rycetravel.com and our social media. If you have any objections, please let us know, and we will take this into account.